Optics Retail Associate | Eye Care & Customer Service

Boots; Exmouth; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts (self + 1)

Career development opportunities

Enhanced leave pay

Flexible benefits

Counselling and wellbeing support

Job summary

Boots Opticians is seeking a Retail Assistant to join our store team in Exmouth. You will greet customers, listen to their needs and help them choose eyewear solutions, while supporting pre-screening activities and the eye-test process as required.

You will participate in the industry-leading Step Into Optics training programme, gaining hands-on experience and workshop learning to build expertise. The role focuses on customer care, product knowledge and efficient service.

Qualifications

• Passion for customer care
• Desire to learn
• Worked in a retail or clinical environment (great to have)

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer care

Willingness to learn

Retail experience

Job description

Boots Opticians is seeking a Retail Assistant to join our store team in Exmouth. You will greet customers, listen to their needs and help them choose eyewear solutions, while supporting pre-screening activities and the eye-test process as required.

You will participate in the industry-leading Step Into Optics training programme, gaining hands-on experience and workshop learning to build expertise. The role focuses on customer care, product knowledge and efficient service.