Optical Store Assistant Manager: Lead Teams & Patient Care

Boots; Bracknell; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced parental leave pay

Flexible benefits scheme

24/7 counselling and support

Job summary

Boots Opticians is seeking an Assistant Manager in the UK to lead a store team and deliver an exemplary customer journey. You will work with the Store Manager to implement the commercial plan and drive growth.

The role covers customer service, store operations and clinical activities such as patient pre-screening, dispensing and accuracy checks. You’ll manage rotas and coaching, with leadership training and development opportunities.

Qualifications

• Experience in a customer-facing role.
• Desire to learn and develop.
• Led or coached a team.

Responsibilities

• Lead and inspire the store team to deliver an exemplary customer journey.
• Manage store operations and assist with the commercial plan.
• Support clinical activities including patient pre-screening, dispensing and accuracy checks.
• Create and maintain rotas, conduct return-to-work reviews and performance management.

Skills

Customer facing

Desire to learn

Team leadership

Job description

Boots Opticians is seeking an Assistant Manager in the UK to lead a store team and deliver an exemplary customer journey. You will work with the Store Manager to implement the commercial plan and drive growth.

The role covers customer service, store operations and clinical activities such as patient pre-screening, dispensing and accuracy checks. You’ll manage rotas and coaching, with leadership training and development opportunities.