Assistant Store Manager - Optics & Patient Care Leader

Boots; Bracknell; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption/

Flexible benefits scheme

Access to free 24/7 counselling

Job summary

Boots Opticians is seeking an Assistant Manager to lead a capable team and deliver an outstanding customer journey across the store. Working closely with the Store Manager, you will help shape the commercial plan and drive improvements in service, operations and clinical activity.

You'll oversee rotas, performance reviews and training as part of Boots' industry-leading development programmes, including Step into Optics.

Qualifications

• GOC registered
• Experience in a customer-facing role
• Desire to learn
• Led or coached a team

Responsibilities

• Lead and inspire your team to deliver an exemplary customer journey across the store.
• Co-manage store operations, including rotas, performance reviews and training.
• Support clinical activities such as patient pre-screening and dispensing, ensuring accuracy and quality.

Skills

GOC Registered

Customer-facing experience

Desire to learn

Led or coached a team

Job description

Boots Opticians is seeking an Assistant Manager to lead a capable team and deliver an outstanding customer journey across the store. Working closely with the Store Manager, you will help shape the commercial plan and drive improvements in service, operations and clinical activity.

You'll oversee rotas, performance reviews and training as part of Boots' industry-leading development programmes, including Step into Optics.