Retail Optics Assistant Manager: Lead, Develop & Delight

Boots; City of Westminster; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Retirement Savings Plan

Discretionary bonus

Generous employee discounts

Enhanced leave pay for new parents

Flexible benefits including extra HOL,

Job summary

Boots Opticians is recruiting an Assistant Manager to lead a team and work closely with the Store Manager to execute the commercial plan and enhance the customer journey. You’ll be involved in customer service, store operations and clinical tasks such as patient pre-screening, dispensing and accuracy checks.

You’ll help develop your team’s knowledge and skills through Boots’ steps into optics program and leadership training.

Qualifications

• GOC registered to practice in optics.
• Experience in customer-facing roles.
• Experience leading or coaching a team.
• Experience working in a clinical environment.
• Demonstrated willingness to learn and develop skills.

Responsibilities

• Lead and inspire a team to deliver an exemplary customer journey.
• Collaborate with Store Manager to deliver commercial plans.
• Support clinical activities including pre-screening, dispensing and accuracy checks.
• Create and maintain rotas, conduct return-to-work reviews and manage performance.

Skills

GOC Registered

Customer-facing

Team leadership

Clinical environment

Desire to learn

Job description

Boots Opticians is recruiting an Assistant Manager to lead a team and work closely with the Store Manager to execute the commercial plan and enhance the customer journey. You’ll be involved in customer service, store operations and clinical tasks such as patient pre-screening, dispensing and accuracy checks.

You’ll help develop your team’s knowledge and skills through Boots’ steps into optics program and leadership training.