Optics Store Lead & Team Growth Coach

Boots; West Stow; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discretionary Quarterly bonus

Employee discounts for you and a plus

Clinical and career development

Enhanced parental leave pay

Flexible benefits scheme

Employee Assistance Programme (TELUS)

Job summary

Boots Opticians is seeking an Assistant Manager to lead the store team and deliver an exemplary customer journey. You will work closely with the Store Manager to execute the commercial plan and drive growth while managing day-to-day operations, rosters and performance reviews.

The role also involves supporting clinical activities and developing staff to strengthen expertise. We offer industry-leading training, leadership development and a range of employee benefits; Boots values inclusivity and

Qualifications

• Experience in customer-facing role
• Desire to learn
• Led or coached a team

Responsibilities

• Lead and inspire the store team to deliver an exemplary customer journey.
• Collaborate with the Store Manager to deliver the commercial plan and drive business growth.
• Manage rotas, performance reviews and development of team members.
• Support clinical activities and training to maintain service quality.

Skills

Customer service

Leadership

Team management

Communication

Job description

Boots Opticians is seeking an Assistant Manager to lead the store team and deliver an exemplary customer journey. You will work closely with the Store Manager to execute the commercial plan and drive growth while managing day-to-day operations, rosters and performance reviews.

The role also involves supporting clinical activities and developing staff to strengthen expertise. We offer industry-leading training, leadership development and a range of employee benefits; Boots values inclusivity and