Optics Assistant Manager: Lead Team and Elevate Service

Boots; Sutton Coldfield; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced parental leave pay

Flexible benefits scheme

Counselling support

Job summary

Boots Opticians in the United Kingdom is seeking an Assistant Manager to lead and inspire a team, delivering an exemplary customer journey and contributing to the store's commercial plan. You will work across the whole store with the Store Manager, covering customer service, operations and clinical activities including patient pre-screening, dispensing and accuracy checks, while coaching staff for growth.

We will support your development with the Step into Optics training and leadership

Qualifications

• Experience working in a customer facing role.
• Desire to learn.
• Led or coached a team.

Responsibilities

• Oversee customer service and store operations.
• Contribute to clinical activities including patient pre-screening, dispensing and accuracy checks.
• Create and maintain rotas and conduct reviews.
• Support training and development through Boots’ training programmes.

Skills

Customer facing role

Desire to learn

Led or coached a team

Job description

Boots Opticians in the United Kingdom is seeking an Assistant Manager to lead and inspire a team, delivering an exemplary customer journey and contributing to the store's commercial plan. You will work across the whole store with the Store Manager, covering customer service, operations and clinical activities including patient pre-screening, dispensing and accuracy checks, while coaching staff for growth.

We will support your development with the Step into Optics training and leadership