Assistant Store Manager — Optics Team Leader & Clinic Impact

BOOTS; Birmingham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption"

Flexible benefits scheme including buy

Access to TELUS Health counselling

Job summary

Boots Opticians in the United Kingdom is looking for an Assistant Manager to lead and inspire the team, delivering an exemplary customer journey while working closely with the Store Manager to execute the commercial plan.

You will be involved in all aspects from customer service and store operations to clinical activities such as patient pre-screening, dispensing and accuracy checks, with opportunities to develop leadership and clinical skills through Boots’ training programmes.

Qualifications

• GOC registered as the essential requirement.
• Experience in a customer facing role.
• Desire to learn and develop.
• Experience leading or coaching a team.

Responsibilities

• Lead and inspire the team to deliver an exemplary customer journey.
• Work with Store Manager to deliver the commercial plan.
• Manage store operations across the whole store including clinical activities such as patient pre-screening, dispensing and accuracy checks.
• Create and maintain rotas, conduct return to work reviews and performance management.

Skills

Customer facing experience

Desire to learn

Led or coached a team

Job description

Boots Opticians in the United Kingdom is looking for an Assistant Manager to lead and inspire the team, delivering an exemplary customer journey while working closely with the Store Manager to execute the commercial plan.

You will be involved in all aspects from customer service and store operations to clinical activities such as patient pre-screening, dispensing and accuracy checks, with opportunities to develop leadership and clinical skills through Boots’ training programmes.