Optical Retail Specialist — Frames, Tests & Customer Care

Vision Express; Wolverhampton; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Lenses discount

Holiday allowance

Family discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express in Wolverhampton is seeking a Retail Optical Assistant to deliver confident customer service and provide expert product advice. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

Join a growing med-tech business backed by EssilorLuxottica, with generous benefits such as frames allowances, holiday options, and wellbeing support.

Qualifications

• Confidently engage with customers and recommend products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer engagement

Eyewear passion

Digital tools

Team player

Job description

Vision Express in Wolverhampton is seeking a Retail Optical Assistant to deliver confident customer service and provide expert product advice. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

Join a growing med-tech business backed by EssilorLuxottica, with generous benefits such as frames allowances, holiday options, and wellbeing support.