Optical Retail Associate | Frames, Tech & Bonuses

VISION EXPRESS; Royal Leamington Spa; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Frame contribution

Holiday allowance 33 days

Discounts + free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is recruiting an Optical Assistant to deliver personalised customer service and expert eyewear advice in a busy retail environment. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

The role offers strong team collaboration, opportunities to grow in eye care tech, and involvement in community eye health initiatives.

Qualifications

• Confidently engage customers and recommend products.
• Passionate about eyewear and style, comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer engagement

Eyewear passion & style

Team player

Effective communication

Job description

Vision Express is recruiting an Optical Assistant to deliver personalised customer service and expert eyewear advice in a busy retail environment. You will learn to adjust frames, assist with fittings, and support pre-screening eye tests using the latest optical technology.

The role offers strong team collaboration, opportunities to grow in eye care tech, and involvement in community eye health initiatives.