Optical Retail Specialist: Eyewear & Tech Support

Vision Express (UK) Limited; York and North Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Holiday entitlement

Discounts & eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express, a leading optical retailer and med-tech innovator, is hiring a Retail Optical Assistant. You’ll deliver personalised customer service, advise on products, and help with fittings and minor repairs.

You’ll support pre-screening eye tests and assist with admin to keep the store running smoothly. Join a team backed by EssilorLuxottica, with opportunities to grow, learn, and contribute to community eye-care initiatives.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style and comfortable with digital tools.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear passion

Digital tools

Team player

Strong communicator

Job description

Vision Express, a leading optical retailer and med-tech innovator, is hiring a Retail Optical Assistant. You’ll deliver personalised customer service, advise on products, and help with fittings and minor repairs.

You’ll support pre-screening eye tests and assist with admin to keep the store running smoothly. Join a team backed by EssilorLuxottica, with opportunities to grow, learn, and contribute to community eye-care initiatives.