Optical Retail Pro: Frames, Fittings & Tech Perks

Vision Express; Dudley; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Frames allowance: £350 towards frames

33 days holiday with buy/sell options

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is recruiting an Optical Assistant to join our UK stores. You will deliver confident, personalised customer service and expert product advice, assisting with fittings and minor repairs.

You will support pre-screening eye tests using the latest optical technology while helping maintain smooth store operations. We offer aFrame and lens benefits, generous holiday, and wellbeing support as part of a UK-wide optical retailer backed by EssilorLuxottica.

Qualifications

• Confidently engage with customers and advise on products.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advisory

Communication

Team player

Digital tools

Job description

Vision Express is recruiting an Optical Assistant to join our UK stores. You will deliver confident, personalised customer service and expert product advice, assisting with fittings and minor repairs.

You will support pre-screening eye tests using the latest optical technology while helping maintain smooth store operations. We offer aFrame and lens benefits, generous holiday, and wellbeing support as part of a UK-wide optical retailer backed by EssilorLuxottica.