Optical Retail Assistant: Frame Perks & Bonuses

Vision Express; St Leonards; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday (buy/sell)

Employee discounts

Eye tests free

Wellbeing support

Job summary

Vision Express is seeking an Optical Assistant to deliver personalised customer service, advise on products, and assist with fittings in a busy retail setting. You will support eye tests and help keep the store running smoothly with admin tasks. The role emphasizes teamwork, customer focus, and adopting digital tools to enhance service.

Join a leading optical retailer backed by EssilorLuxottica, with opportunities to grow and contribute to a global vision initiative through OneSight.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style and comfortable with digital tools.
• Positive team player with a can-do attitude and strong listening skills.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear product knowledge

Communication

Team player

Tools

Digital tools

Job description

Vision Express is seeking an Optical Assistant to deliver personalised customer service, advise on products, and assist with fittings in a busy retail setting. You will support eye tests and help keep the store running smoothly with admin tasks. The role emphasizes teamwork, customer focus, and adopting digital tools to enhance service.

Join a leading optical retailer backed by EssilorLuxottica, with opportunities to grow and contribute to a global vision initiative through OneSight.