Optical Retail Associate – Frames, Lenses & Bonus Potential

Vision Express; Kendal; Hybrid; GBP 19,000 - 28,000; Full time

Benefits offered by this job

£350 towards frames or designer eyewea

33 days holiday with buy/sell options

Family & friends discounts + free eye

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express in the United Kingdom is seeking an enthusiastic Retail Optical Assistant to deliver confident customer service, provide product advice, and help customers choose frames and lenses.

Join a global EssilorLuxottica-backed group and gain hands-on experience with pre-screening eye tests, fittings, and the latest optical technology, plus a benefits package including generous holiday, staff discounts, wellbeing support, and opportunities to contribute to charitable vision initiatives

Qualifications

• Confident in engaging with customers and recommending products.
• Interest in eyewear, fashion, and technology.
• Positive team player with a can-do attitude.
• Good communication and listening skills.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Digital tools

Strong communicator

Team player

Tools

Frame adjustment tools

Eye testing equipment

Job description

Vision Express in the United Kingdom is seeking an enthusiastic Retail Optical Assistant to deliver confident customer service, provide product advice, and help customers choose frames and lenses.

Join a global EssilorLuxottica-backed group and gain hands-on experience with pre-screening eye tests, fittings, and the latest optical technology, plus a benefits package including generous holiday, staff discounts, wellbeing support, and opportunities to contribute to charitable vision initiatives