Optical Retail Specialist: Frames, Tech & Service

Vision Express; Abergavenny; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express in the United Kingdom is hiring a Retail Optical Assistant to deliver confident customer service, advise on frames and lenses, and support pre-screening eye tests using the latest optical technology. You’ll work with premium eyewear from leading brands and contribute to a smooth store operation.

We offer a generous benefits package including a frames allowance, 33 days holiday with buy/sell, discounts for family and friends, eye tests, wellbeing support, and opportunities to

Qualifications

• Confident engaging with customers and recommending products.
• Positive team player with a can-do attitude.
• Passionate about eyewear, style, and comfortable with digital tools.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Communication

Sales

Tools

Digital tools

Job description

Vision Express in the United Kingdom is hiring a Retail Optical Assistant to deliver confident customer service, advise on frames and lenses, and support pre-screening eye tests using the latest optical technology. You’ll work with premium eyewear from leading brands and contribute to a smooth store operation.

We offer a generous benefits package including a frames allowance, 33 days holiday with buy/sell, discounts for family and friends, eye tests, wellbeing support, and opportunities to