Optical Retail Associate — Frames & Bonuses

Vision Express; Birkenhead; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Frame allowance

Free eye tests

Family discounts

Wellbeing support

OneSight support

Job summary

Vision Express is seeking a Retail Optical Assistant to join our UK stores. You will deliver confident, personalised customer service, advise on eyewear and lenses, and help customers find the perfect look.

In this role you'll learn frame adjustments, assist with fittings, and support pre-screening eye tests using the latest optical technology. A friendly team and opportunities for career growth are on offer in a busy retail environment.

Qualifications

• Customer service oriented and able to advise customers.
• Willing to learn eyewear adjustments and fittings.
• Comfortable using digital tools.
• Strong communication and teamwork.

Responsibilities

• Provide personalised customer service and product advice.
• Adjust frames, assist with fittings, and perform minor repairs.
• Support pre-screening eye tests using optical tech.
• Keep store running smoothly with admin tasks.

Job description

Vision Express is seeking a Retail Optical Assistant to join our UK stores. You will deliver confident, personalised customer service, advise on eyewear and lenses, and help customers find the perfect look.

In this role you'll learn frame adjustments, assist with fittings, and support pre-screening eye tests using the latest optical technology. A friendly team and opportunities for career growth are on offer in a busy retail environment.