Optical Retail Assistant — Frame Fittings & Customer Care

Vision Express; Wales; On-site; GBP 10,200 - 14,400; Full time

Benefits offered by this job

£350 towards frames or designer sunglasses

33 days holiday with buy/sell options

Family & friends discounts + free eye tests

Employee wellbeing support

Opportunities to support global vision through the OneSight Foundation

Job summary

Vision Express is seeking a Retail Optical Assistant in the United Kingdom. You will provide exceptional customer service and product advice while assisting with minor repairs and eye tests. The role offers opportunities for career growth within a leading optical retailer.

Enjoy a competitive salary with bonuses based on performance, and benefits like discounts and well-being support. If you have a passion for eyewear and strong communication skills, apply now to start your career in optical retail.

Qualifications

• Confident in engaging with customers and recommending products.
• Passionate about eyewear and style.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Communication skills

Team player

Digital tools proficiency

Job description

Vision Express is seeking a Retail Optical Assistant in the United Kingdom. You will provide exceptional customer service and product advice while assisting with minor repairs and eye tests. The role offers opportunities for career growth within a leading optical retailer.

Enjoy a competitive salary with bonuses based on performance, and benefits like discounts and well-being support. If you have a passion for eyewear and strong communication skills, apply now to start your career in optical retail.