Optical Assistant: Training Provided, Parking & Discounts

Tailored Eyecare Opticians; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous staff discount

Free staff parking

Job summary

Tailored Eyecare Opticians is seeking an Optical Assistant to support optometrists and dispensing opticians in our Birmingham practices. You will help customers choose eyewear, fit frames, and provide eye health information while handling appointments and patient records.

Training is provided, with opportunities to pursue a nationally recognised dispensing qualification. This essential role focuses on high-quality eye care and excellent customer satisfaction within our family‑oriented practices.

Qualifications

• No formal qualification required; training will be provided.
• On-the-job training with potential dispensing qualification.
• Role supports high-quality eye care and patient satisfaction.
• Experience in eyewear or optical settings is welcome but not required.

Responsibilities

• Assist customers with eyewear selection, fitting and eye health information.
• Manage appointments, patient records and stock/orders; answer calls.
• Prepare patients for examinations and conduct preliminary tests.
• Gain knowledge on dispensing through on-the-job training.

Skills

Customer Service

Administrative Tasks

Healthcare Support

Skill Development

Job description

Tailored Eyecare Opticians is seeking an Optical Assistant to support optometrists and dispensing opticians in our Birmingham practices. You will help customers choose eyewear, fit frames, and provide eye health information while handling appointments and patient records.

Training is provided, with opportunities to pursue a nationally recognised dispensing qualification. This essential role focuses on high-quality eye care and excellent customer satisfaction within our family‑oriented practices.