Optical Assistant: Frame Fittings, Eye Tech & Bonuses

Vision Express (UK) Limited; Hadley; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Frame allowance

Lenses unlimited

33 days holiday

Staff discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express (UK) Limited is hiring for an Optical Assistant to deliver confident, personalised customer service and expert product advice across premium eyewear brands.

You'll assist with fittings, minor repairs, and support eye tests using the latest optical technology, while keeping store operations smooth with essential admin tasks. A friendly, proactive team player mindset is essential.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and style.
• Positive team player with can-do attitude.
• Strong communicator who listens to customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer engagement

Product recommendations

Communication skills

Team player

Digital tools

Job description

Vision Express (UK) Limited is hiring for an Optical Assistant to deliver confident, personalised customer service and expert product advice across premium eyewear brands.

You'll assist with fittings, minor repairs, and support eye tests using the latest optical technology, while keeping store operations smooth with essential admin tasks. A friendly, proactive team player mindset is essential.