Premium Optical Assistant: Frame Fits & Eye Tech

Vision Express; Shoreham-by-Sea; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames & lenses allowance

33 days holiday (buy/sell)

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation support

Job summary

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to deliver confident personalised customer service, advise on eyewear, assist with fittings, and help with minor repairs, while supporting pre-screening eye tests with the latest optical technology.

The role offers a £350 frames allowance, 33 days holiday with buy/sell, family and friend discounts plus free eye tests, wellbeing support, and monthly performance bonuses with uncapped upside.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear passion

Team player

Communication

Tools

Digital tools

Job description

Vision Express in the United Kingdom is seeking a Retail Optical Assistant to deliver confident personalised customer service, advise on eyewear, assist with fittings, and help with minor repairs, while supporting pre-screening eye tests with the latest optical technology.

The role offers a £350 frames allowance, 33 days holiday with buy/sell, family and friend discounts plus free eye tests, wellbeing support, and monthly performance bonuses with uncapped upside.