Optical Retail Assistant: Frame Fittings, Eye Tech, Bonuses

Vision Express; Neath; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express in the United Kingdom is inviting applications for a Retail Optical Assistant. You’ll deliver friendly, personalised service and provide product advice on premium eyewear and med-tech solutions.

Join a growing eyewear retailer backed by EssilorLuxottica, with opportunities to learn, progress, and contribute to customer care through fittings, repairs, and using the latest optical technology. Enjoy benefits like generous holiday, discounts, and wellbeing support.

Qualifications

• Experience delivering personalised customer service in a retail setting.
• Ability to explain product features and recommend eyewear clearly.
• Strong communication and listening skills for customer needs.
• Team-oriented with a can-do attitude.

Responsibilities

• Provide confident personalised service and product advice to customers.
• Assist with frame adjustments, fittings, and minor repairs.
• Support pre-screening eye tests using optical technology.
• Maintain store operations with admin and other tasks.

Skills

Customer service

Product advice

Communication

Team player

Digital tools

Job description

Vision Express in the United Kingdom is inviting applications for a Retail Optical Assistant. You’ll deliver friendly, personalised service and provide product advice on premium eyewear and med-tech solutions.

Join a growing eyewear retailer backed by EssilorLuxottica, with opportunities to learn, progress, and contribute to customer care through fittings, repairs, and using the latest optical technology. Enjoy benefits like generous holiday, discounts, and wellbeing support.