Eyewear Retail Assistant: Frames, Tests & Tech Perks

Vision Express (UK) Limited; Belfast City District; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame and lens discounts

33 days holiday with buy/sell options

Free eye tests and family discounts

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express (UK) Limited is recruiting an Optical Assistant to deliver personalised customer service, advise on products, and assist with fittings and minor repairs. You will support pre-screening eye tests and help keep the store running smoothly with administrative tasks.

Join a growing optical retailer backed by EssilorLuxottica, with access to premium brands and industry-leading technology. This full-time role offers bonus opportunities and staff discounts.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product advice

Team player

Strong communicator

Digital tools

Tools

Digital tools

Job description

Vision Express (UK) Limited is recruiting an Optical Assistant to deliver personalised customer service, advise on products, and assist with fittings and minor repairs. You will support pre-screening eye tests and help keep the store running smoothly with administrative tasks.

Join a growing optical retailer backed by EssilorLuxottica, with access to premium brands and industry-leading technology. This full-time role offers bonus opportunities and staff discounts.