Customer-First Optical Assistant

Boots UK; Clydebank; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and non-clinical careerDev

Enhanced leave pay and gift card

Flexible benefits scheme

Counselling and support through TELUS

Job summary

Boots Opticians in the United Kingdom seeks an Optical Assistant to join our store team and be the first and last point of contact for customers. You will build relationships, assist with eye care products, and support eye-care services on the shop floor, reporting to the store manager.

You’ll gain knowledge through Boots’ training programme and have opportunities for career development within a retail optician environment.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.
• Experience in a retail or clinical environment is desirable.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Learner mindset

Education

No formal education requirement

Job description

Boots Opticians in the United Kingdom seeks an Optical Assistant to join our store team and be the first and last point of contact for customers. You will build relationships, assist with eye care products, and support eye-care services on the shop floor, reporting to the store manager.

You’ll gain knowledge through Boots’ training programme and have opportunities for career development within a retail optician environment.