Retail Optics Assistant — Eye Care & Customer Delight

BOOTS; Newton Mearns; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you &

Clinical and Non-Clinical Career dev.

Enhanced parental leave pay & giftcard

Flexible benefits scheme including 'h

24/7 counselling & support via TELUS

Job summary

Boots Opticians in the United Kingdom is seeking a Retail Assistant to join our store team. You will be the first and last point of contact for customers, helping them choose eyewear solutions and guiding them through pre-screening activities and eye-care services.

This role offers the chance to develop through our Step Into Optics training programme, with breadth across dispensing, eye-tests support, aftercare, and in-store operations, all while delivering excellent customer care in a busy

Qualifications

• Passion for customer care.
• Willingness to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer care

Learning mindset

Job description

Boots Opticians in the United Kingdom is seeking a Retail Assistant to join our store team. You will be the first and last point of contact for customers, helping them choose eyewear solutions and guiding them through pre-screening activities and eye-care services.

This role offers the chance to develop through our Step Into Optics training programme, with breadth across dispensing, eye-tests support, aftercare, and in-store operations, all while delivering excellent customer care in a busy