Optical Assistant — Elevate Eyewear & Customer Care

Boots UK; Sudbury; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career | op?

Enhanced maternity/paternity/adoption:

Flexible benefits scheme

24/7 counselling and support via TELUS

Access to TELUS Health Employee Assist

Job summary

Boots UK is seeking an Optical Assistant to join our Boots Opticians store team. You will be based in store, greet customers, assist with eye tests and help customers choose the right eyewear solution, reporting to the store manager.

You will develop your knowledge through our Step Into Optics training programme, with opportunities to dispense glasses and contact lenses, provide aftercare, and support administration while maintaining shop floor standards.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer service

Willingness to learn

Communication

Job description

Boots UK is seeking an Optical Assistant to join our Boots Opticians store team. You will be based in store, greet customers, assist with eye tests and help customers choose the right eyewear solution, reporting to the store manager.

You will develop your knowledge through our Step Into Optics training programme, with opportunities to dispense glasses and contact lenses, provide aftercare, and support administration while maintaining shop floor standards.