Eyewear & Care Concierge — Optical Assistant

Boots UK; Sudbury CP; On-site; GBP 19,000 - 23,000; Full time

Job summary

Boots Opticians in the United Kingdom is seeking an Optical Assistant to be a key member of the store team, greeting customers, listening to needs and helping people choose the right eyewear or service. You will be based in-store, work on the shop floor, and support eye-tests, dispensing, and aftercare while maintaining high store standards.

You will benefit from Boots Opticians’ Step Into Optics training and a structured pathway for clinical and retail development, with opportunities to

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.
• Experience in a retail or clinical environment is desirable.

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

Skills

Customer care

Learning mindset

Job description

Boots Opticians in the United Kingdom is seeking an Optical Assistant to be a key member of the store team, greeting customers, listening to needs and helping people choose the right eyewear or service. You will be based in-store, work on the shop floor, and support eye-tests, dispensing, and aftercare while maintaining high store standards.

You will benefit from Boots Opticians’ Step Into Optics training and a structured pathway for clinical and retail development, with opportunities to