Customer-Focused Optical Assistant | Training & Growth

Boots UK; Hove; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Retirement Savings Plan

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced maternity/paternity leave pay

Flexible benefits scheme

Employee Assistance Programme

Job summary

Boots UK is looking for an Optical Assistant to join their Opticians team. This role is vital for building relationships with customers and assisting them in choosing the right eyewear solutions.

You will work directly on the shop floor, engaging with customers, supporting eye-tests, and ensuring the shop maintains high standards. Successful candidates will have a passion for customer care and a desire to learn.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Enthusiasm for learning

Job description

Boots UK is looking for an Optical Assistant to join their Opticians team. This role is vital for building relationships with customers and assisting them in choosing the right eyewear solutions.

You will work directly on the shop floor, engaging with customers, supporting eye-tests, and ensuring the shop maintains high standards. Successful candidates will have a passion for customer care and a desire to learn.