Optical Assistant: Customer-Centric Eyewear Expert

Boots Uk; Ayr; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Enhanced parental leave pay

Job summary

Boots Opticians is seeking an Optical Assistant to join our store team. You’ll be the first and last point of contact for customers, building relationships and guiding them to the right eyewear products and services.

You’ll be based in-store, reporting to the store manager and involved in pre-screening activities and eye-tests as needed. Our industry-leading Step Into Optics training programme includes workshop-based learning and on-the-job experience to help you grow.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.

Skills

Customer care

Learning mindset

Job description

Boots Opticians is seeking an Optical Assistant to join our store team. You’ll be the first and last point of contact for customers, building relationships and guiding them to the right eyewear products and services.

You’ll be based in-store, reporting to the store manager and involved in pre-screening activities and eye-tests as needed. Our industry-leading Step Into Optics training programme includes workshop-based learning and on-the-job experience to help you grow.