Optical Assistant: Customer-Focused Eyewear Specialist

Boots; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career dev.

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Access to free 24/7 counselling

Job summary

Boots Opticians in Edinburgh is seeking an Optical Assistant to be the first and last point of contact for customers, assisting with selecting glasses and contact lenses and supporting eye-tests. You will work in-store, building relationships with customers and contributing to a welcoming, service-driven environment.

You will participate in Boots’ industry-leading training programme, develop knowledge on the shop floor, and help maintain high standards while supporting dispensing and aftercare

Qualifications

• Passion for customer care is essential.
• Enthusiasm for learning and personal development is essential.
• Experience in a retail or clinical environment is desirable but not required.

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

Skills

Passion for customer care

Enthusiasm for learning and personal发展

Experience in retail or clinical env

Job description

Boots Opticians in Edinburgh is seeking an Optical Assistant to be the first and last point of contact for customers, assisting with selecting glasses and contact lenses and supporting eye-tests. You will work in-store, building relationships with customers and contributing to a welcoming, service-driven environment.

You will participate in Boots’ industry-leading training programme, develop knowledge on the shop floor, and help maintain high standards while supporting dispensing and aftercare