Ophthalmology Front Desk Coordinator

FHFT Education Academy; Camberley; On-site; GBP 24,000 - 29,000; Full time

Job summary

Frimley Health NHS Foundation Trust is seeking a motivated Receptionist for the Ophthalmology Department at Frimley Park Hospital. You will be the main point of contact for patients and staff, handling calls, booking appointments, and maintaining records in a fast-paced outpatient setting.

The role involves rotating shifts from 8am to 5pm, ensuring a professional and friendly service, and supporting the smooth operation of the Eye Treatment Centre.

Qualifications

• GCSE English and Maths pass or equivalent.
• Experience dealing with the public/customer service.
• Good IT skills with Microsoft Office; knowledge of NHS PAS would be a plus.

Responsibilities

• Handle front-line reception duties in Ophthalmology.
• Answer phone calls and manage enquiries.
• Book follow-up appointments and process outstanding bookings.
• Provide general front-line administrative support to the team.
• Cover rotating shifts between 8am and 5pm as required.

Skills

Customer service

Clerical experience

IT skills

Education

GCSE English and Maths

Tools

Outlook

Word

Excel

Job description

Frimley Health NHS Foundation Trust is seeking a motivated Receptionist for the Ophthalmology Department at Frimley Park Hospital. You will be the main point of contact for patients and staff, handling calls, booking appointments, and maintaining records in a fast-paced outpatient setting.

The role involves rotating shifts from 8am to 5pm, ensuring a professional and friendly service, and supporting the smooth operation of the Eye Treatment Centre.