Ophthalmology Admin Officer – Part-Time (NHS)

FHFT Education Academy; Frimley; On-site; GBP 17,000 - 18,000; Part time

Job summary

Frimley Health NHS Foundation Trust, Frimley Park Hospital, seeks a Clinical Admin Officer for the Ophthalmology admin team. This part-time post (24 hours per week, Mon–Fri) requires accuracy, organisation and good interpersonal skills to handle a busy workload and complex tasks.

You will support the department with documentation, referrals and appointment bookings, use EPIC and other IT systems, and contribute to timely, confidential handling of information in a collaborative NHS environment.

Qualifications

• NVQ Level 3 Administration or equivalent practical knowledge.
• Good GCSE or equivalent education.
• Experience of working in an office environment.
• Competent with MS Word, Excel, PowerPoint.
• Able to work in a busy environment and remain calm under pressure.
• Experience of working within a team environment.
• Experience in the NHS (hospital/private practice/GP).
• Clear communication skills.
• Ability to work with minimal supervision.
• Ability to prioritise workload.
• Able to adapt to change.
• Excellent interpersonal skills.
• Understanding of medical terminology.

Responsibilities

• Provide an administrative service to the Department.
• Work with the Patient Pathway Coordinator to set daily priorities and guide junior staff.
• Plan and organise own work schedule with planning aids and meet deadlines.
• Obtain and organise information, maintain confidentiality.
• Answer queries professionally and promptly.
• Ensure secure storage for resources and information.
• Assist with booking appointments.
• Process referrals, discharges, patient queries and post.
• Handle phone calls professionally and promptly.
• Operate EPIC and other IT systems as required.

Skills

Office environment experience

Calm under pressure

Communication skills

Teamwork

NHS experience

Prioritise workload

Adapt to change

Understanding of medical terminology

Education

NVQ Level 3 Administration or equivalent practical knowledge

Tools

MS Word

Excel

PowerPoint

Job description

Frimley Health NHS Foundation Trust, Frimley Park Hospital, seeks a Clinical Admin Officer for the Ophthalmology admin team. This part-time post (24 hours per week, Mon–Fri) requires accuracy, organisation and good interpersonal skills to handle a busy workload and complex tasks.

You will support the department with documentation, referrals and appointment bookings, use EPIC and other IT systems, and contribute to timely, confidential handling of information in a collaborative NHS environment.