Operations Team Leader - Shift-Based, KPI Driven & Growth

Superdrug; Dunstable; On-site; GBP 32,000 - 43,000; Full time

Benefits offered by this job

33 days holiday

Staff discount

Pension + bonus

Wagestream

Learning & Development

Job summary

Superdrug Distribution Centre in Dunstable is seeking an Operations Team Leader for AM/PM/Night shifts to support daily management and coordinate site operations. You’ll lead a team within a designated area, drive KPI performance, and ensure safe, efficient processes across a fast-paced distribution environment.

You’ll work with Shift Managers and the People Team, delivering effective handovers, coaching staff, and promoting health and safety practices while contributing to continuous

Qualifications

• Experience leading teams in distribution/warehouse settings.
• Strong people management and coaching abilities.
• Excellent planning and project management skills.
• Good IT and data analysis capabilities.
• Understanding of cost reporting and operational efficiency.

Responsibilities

• Take ownership of people management within their area and coordinate with Shift Manager and People Team.
• Motivate, coach and develop a team to perform duties effectively.
• Manage KPIs for the area and report progress to the Shift Manager.
• Review and improve processes to maximise efficiency.
• Collaborate with Health & Safety to update safe systems and risk assessments.
• Deliver seamless shift handover and communicate daily progress.
• Engage with the Shift Manager for updates and resolve issues.
• Be an ambassador for health & safety practices and company values.
• Support ad hoc projects and deputise as Shift Manager when required.
• Conduct team briefings and collaborate with other Team Leaders and colleagues.

Job description

Superdrug Distribution Centre in Dunstable is seeking an Operations Team Leader for AM/PM/Night shifts to support daily management and coordinate site operations. You’ll lead a team within a designated area, drive KPI performance, and ensure safe, efficient processes across a fast-paced distribution environment.

You’ll work with Shift Managers and the People Team, delivering effective handovers, coaching staff, and promoting health and safety practices while contributing to continuous