DC Operations Team Leader - Drive Efficiency

Superdrug; Tees Valley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

33 days holiday

Staff discount codes

30% discount on Superdrug Own Brand

Company pension matching and bonus

Wagestream access

Learning & development programmes

Job summary

Superdrug is seeking an Operations Team Leader at the Savers Stead House DC in Darlington. You will support the Shift Manager with daily operations, lead a team, and ensure results meet targets in a fast-paced distribution centre.

You'll manage people, coach staff, own KPI delivery, and drive continuous improvement while adhering to H&S standards and company values. This role requires flexibility across shifts and a collaborative, one-team approach.

Qualifications

• Experience leading teams in a distribution environment.
• Strong planning and project management abilities.
• Analytical mindset with IT proficiency.

Responsibilities

• Take ownership of people management for the area and liaise with the shift manager and people team.
• Motivate, coach and develop a team to perform duties effectively using training tools.
• Own KPIs for the area and report status to the shift manager.
• Continuously review and develop processes to maximise efficiencies.
• Collaborate with Health & Safety to update safe systems of work and risk assessments.
• Deliver an effective handover to the oncoming team.
• Provide timely updates to the shift manager and resolve areas of concern.
• Model a site culture aligned with company values.
• Assist with ad hoc projects and deputise as Shift Manager when required.
• Conduct team briefings as needed.

Skills

People management

Planning

Analysis

IT skills

WMS knowledge

Cost awareness

Team leadership

Communication

Tools

WMS

Job description

Superdrug is seeking an Operations Team Leader at the Savers Stead House DC in Darlington. You will support the Shift Manager with daily operations, lead a team, and ensure results meet targets in a fast-paced distribution centre.

You'll manage people, coach staff, own KPI delivery, and drive continuous improvement while adhering to H&S standards and company values. This role requires flexibility across shifts and a collaborative, one-team approach.