Transport Team Leader: Lead Ops, People & KPIs

SUPERDRUG; Northampton; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

33 days holiday

Staff discount

Own-brand discount

Pension matching

Wagestream

Group partnerships

Learning & development

Job summary

SUPERDRUG in the UK seeks a Transport Team Leader to own daily transport operations, coach a team, and ensure safe, efficient delivery performance. You’ll monitor weekly KPIs, cost, and compliance while collaborating with planning, DC teams and drivers to optimise in-store availability.

You will drive continuous improvement, provide timely updates to the Transport Manager, and foster a culture aligned with the company values. HOURS: 40, 5x8 shifts on a 5-out-of-7 rota.

Qualifications

• Excellent analytical and IT skills.
• Strong people management skills.
• Good understanding of cost reports, operational efficiencies and cost management.
• Sound knowledge of Transport management systems.
• Excellent planning and project management skills.
• Proven Management experience within a distribution environment or similar.
• Collaborate with fellow Team Leaders and colleagues to support business performance.

Responsibilities

• Take full responsibility of the daily transport operation and manage ad-hoc requests.
• Motivate, coach and develop a team of colleagues to work knowledgeably, efficiently and safely.
• Take ownership of people management issues for permanent staff in area of responsibility.
• Monitor weekly site performance for Compliance (H&S), Delivery Performance, People, Cost, KPI, and Shrinkage.
• Review and develop processes with driver management, planning, and DC teams.
• Provide store operations with a reliable service, optimising in-store availability via transport.
• Collaborate with Team Leaders to support overall shift performance and handover.
• Provide timely updates to Transport Manager and address areas of concern.
• Contribute to a site culture aligned with company values.
• Deliver objectives set by the Transport Manager through your PDR.

Job description

SUPERDRUG in the UK seeks a Transport Team Leader to own daily transport operations, coach a team, and ensure safe, efficient delivery performance. You’ll monitor weekly KPIs, cost, and compliance while collaborating with planning, DC teams and drivers to optimise in-store availability.

You will drive continuous improvement, provide timely updates to the Transport Manager, and foster a culture aligned with the company values. HOURS: 40, 5x8 shifts on a 5-out-of-7 rota.