Operations Support Specialist - Fast-Paced Logistics

FedEx Europe; Crawley; In loco; GBP 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Attractive compensation package

Training to get you started and on-the

on-the-job learning opportunities

Extensive learning resources

Tuition Assistance Program

Employee Assistance Program

Employee reduced-rate shipping

Great career opportunities

Global brand reputation

Descrizione del lavoro

FedEx in the UK is seeking an Operation Support Agent to help ensure urgent packages reach the right place on time. You will handle customer calls about shipments, investigate issues, and assist with re-delivery planning.

The role comes with an attractive compensation package. You’ll enter data into our in-house tracking system and collaborate with the team to maintain smooth operations, adhering to FedEx processes and regulatory requirements.

Competenze

• Good communication and social skills.
• Ability to work in a fast-paced environment with strict timelines.
• Ability to manage own time effectively with attention to detail.

Mansioni

• Ensure urgent packages reach the right place on time.
• Answer incoming calls regarding shipment collection requests and delivery inquiries.
• Check and investigate failed shipments or collections; prioritise for next-day delivery.
• Enter data into in-house tracking system.
• Run clear and effective communication with the team, your manager, and other operations stations.
• Adhere to FedEx processes, procedures and controls, and regulatory requirements.

Conoscenze

Good communication

Fast-paced environment

Attention to detail

Descrizione del lavoro

FedEx in the UK is seeking an Operation Support Agent to help ensure urgent packages reach the right place on time. You will handle customer calls about shipments, investigate issues, and assist with re-delivery planning.

The role comes with an attractive compensation package. You’ll enter data into our in-house tracking system and collaborate with the team to maintain smooth operations, adhering to FedEx processes and regulatory requirements.