Logistics Operations Support Specialist

Fedex; Crawley Down; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Tuition Assistance Program

Employee Assistance Program

Reduced-rate shipping

Great career opportunities

Training to get you started

Résumé du poste

FedEx in the UK is seeking an Operations Support Agent to join the team in Crawley Down. You will ensure urgent packages reach the right place on time, handle customer calls about shipments, and support data entry in our in-house tracking system.

This is a hands-on role offering on-the-job learning, comprehensive training, and opportunities for career progression. We value clear communication, accuracy, and the ability to work under tight timelines in a busy, friendly environment.

Qualifications

• Clear communication with customers and team.
• Ability to work in a fast-paced environment with strict timelines.
• Attention to detail and time management.

Responsabilités

• Ensuring urgent packages reach the right place on time.
• Answering calls from customers regarding shipment collection and delivery inquiries.
• Checking and investigating failed shipments deliveries or collections; prioritising for next day delivery.
• Entering data into in-house tracking system.
• Maintaining clear communication with team, manager, and other operations stations.
• Adhering to FedEx processes, procedures and regulatory requirements.

Connaissances

Communication skills

Fast-paced environment

Time management

Description du poste

FedEx in the UK is seeking an Operations Support Agent to join the team in Crawley Down. You will ensure urgent packages reach the right place on time, handle customer calls about shipments, and support data entry in our in-house tracking system.

This is a hands-on role offering on-the-job learning, comprehensive training, and opportunities for career progression. We value clear communication, accuracy, and the ability to work under tight timelines in a busy, friendly environment.