Operations Supervisor

Wolseley UK Limited; Eastleigh; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Healthcare

YuLife app

Cycle to Work

Discounts

Job summary

Plumb Parts, part of the Wolseley Group, is seeking an Operations Supervisor for the Eastleigh branch. You will lead a small team, service customers at the trade counter, process orders, and manage stock.

The role is 40 hours per week, Monday to Friday 07:30-16:30 with 1 hour break, and 1 in 3 Saturdays 08:00-12:00 paid as overtime. Competitive salary plus bonus and benefits.

Qualifications

• Previous industry/merchant experience in plumbing/heating products.
• Face-to-face customer service/sales experience.
• Experience as a supervisor is essential.
• Willingness to be a team player across branch duties.

Responsibilities

• Serve customers behind the trade counter and provide product recommendations.
• Process orders online and in store from suppliers.
• Manage stock in the warehouse and trade counter.
• Open new accounts to generate new business.
• Handle deliveries.
• Lead a small team within the branch.

Skills

Industry experience

Customer service

Supervisory experience

Team player

Willingness to learn

Job description

Salary:

Competitive Salary+ Bonus + Excellent Benefits

Operations Supervisor - Eastleigh- Plumb Parts

So, who are we? We are Plumb Parts, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As an Operations Supervisorbased in Eastleigh you’ll be responsible for:

• Serving customers behind the trade counter and provide product recommendation.

• Processing orders online and in store from suppliers.

• Managing stock in the warehouse and trade counter.

• Dealing and opening new accounts in order to generate new business.

• Dealing with deliveries.

• Leading a small team within the branch.

This is a full-time, permanent role working 40 hours per week Monday to Friday 07:30am-16:30pm with 1hrs break. 1 in 3 Saturday and the rota basis 08:00-12:00 paid as overtime.

And here’s what we’d like you to have:

• Previous industry or merchant experience and knowledge in plumbing/heating products

• Prior experience in a Face to Face customer service/sales environment.

• Previous experience as a supervisor - essential.

• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly.

• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.

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