Operations Product & Systems Lead - Terminal Ops

DP World Australia; Stanford-le-Hope; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading logistics firm located in Stanford Le Hope is seeking a UK Operations Product Support Lead. In this role, you will manage vendor relationships, oversee operational IT systems, and ensure system performance and compliance. The ideal candidate has a degree in Computer Science and strong knowledge of Container Terminal Operations, as well as effective customer service skills. This position offers a market competitive compensation package and a collaborative environment.

Qualifications

• Degree in Computer Science or related field is desirable.
• Process improvement certification such as Lean or Agile is a plus.
• Strong knowledge of Container Terminal Operations is preferred.

Responsibilities

• Manage relationships with third-party system vendors.
• Negotiate contracts and manage vendor performance.
• Configure systems for equipment deployment and monitor performance.
• Identify system enhancements and collaborate with teams.

Skills

Process improvement

Container Terminal Operations knowledge

Customer service skills

Education

Degree in Computer Science or related field

Job description

A leading logistics firm located in Stanford Le Hope is seeking a UK Operations Product Support Lead. In this role, you will manage vendor relationships, oversee operational IT systems, and ensure system performance and compliance. The ideal candidate has a degree in Computer Science and strong knowledge of Container Terminal Operations, as well as effective customer service skills. This position offers a market competitive compensation package and a collaborative environment.