Operations Performance Manager

Thames Water; Witney; On-site; GBP 42,000; Full time

Job summary

Join a leading water and wastewater company as an Operations Performance Manager, where you will oversee daily operations of multiple sewage treatment works. This role is crucial for driving improvements in site operations and enhancing customer and environmental outcomes. You will lead a multi-skilled team, ensuring compliance with health and safety standards while managing budgets and performance. Enjoy a rewarding career with a focus on sustainability, diversity, and inclusion, where your contributions will make a significant impact on communities and the environment.

Benefits

26 days holiday plus bank holidays

Health MOTs

Physiotherapy

Counselling

Cycle to Work

Vouchers

Life Assurance

Qualifications

• Experienced in managing operational teams with strong leadership skills.
• Proven ability to foster a safety-centric environment.

Responsibilities

• Lead the safety culture, ensuring practices are followed and compliance is maintained.
• Drive team performance, develop skills, and promote health and safety awareness.

Skills

Leadership Skills

Health and Safety Awareness

Communication Skills

Data Analysis Skills

Education

IOSH or equivalent qualification

Job description

We have a great opportunity to join Thames Water as an Operations Performance Manager, working across Witney and the surrounding area. You will assist with the daily operations of up to 15 Sewage Treatment Works and manage a small, multi-skilled team of up to 12 technicians.

With our operations' environmental impact at the forefront, you will drive improvements in site operations and assets, aiming to enhance outcomes for our customers and the environment.

You should inspire and motivate your team, understanding each member to foster a strong team environment.

You will operate from the main site at Witney STW and visit other sites regularly, requiring a driving license and vehicle. The role involves 36 hours per week, Monday to Friday, with participation in an out-of-hours rota for escalations, as we operate 24/7.

Join our Thames Valley North Operations Team in Wastewater for a career in frontline operations with Thames Water.

Responsibilities include:

• Health and Safety: Lead the safety culture, ensuring practices are followed and compliance is maintained.
• Process Management: Ensure site compliance, plant availability, and reliability to meet regulatory quality targets.
• Performance Management: Drive team performance, develop skills, and promote health and safety awareness.
• Financial Management: Manage budgets and drive operational efficiencies.
• Customer & Stakeholder Management: Deliver exceptional service and proactive communication.

Ideal Candidate:

• Experienced in managing operational teams with strong leadership skills.
• Proven ability to foster a safety-centric environment.
• IOSH or equivalent qualification preferred.
• Excellent communication, interpersonal, and data analysis skills.
• A track record of raising team standards.

What We Offer:

• Salary up to £42,000/year depending on experience.
• 26 days holiday, increasing with service, plus bank holidays.
• Benefits supporting health, wellbeing, and finances, including health MOTs, physiotherapy, counselling, Cycle to Work, vouchers, and life assurance.

Learn more about our benefits and perks.

About Us:

We’re the UK’s largest water and wastewater company, serving over 16 million customers. We aim to build a sustainable future, helping communities, people, and the planet thrive. Join us to make a difference.

Why Work at Thames Water?

Enjoy a diverse, rewarding environment with career growth, flexible working, and excellent benefits. We value passion and a desire to improve.

If you want a meaningful career making a daily impact and protecting water resources, we support you every step of the way. Join us to help build a better future for all.

We are committed to diversity and inclusion, removing barriers to success. Support is available throughout the recruitment process. We also offer opportunities to support our customers directly through ambassador roles, with training provided.

Note: Due to high application volumes, the advert may close early. We encourage prompt applications.