Operations & Office Manager – Growth‑Focused, Family Team

Pertemps; Redditch; On-site; GBP 27,000 - 32,000; Full time

Job summary

A well-established family-run plumbing company in Redditch is seeking a proactive Office Manager. This full-time role involves managing daily operations, scheduling engineers, handling customer enquiries, and overseeing finances. The ideal candidate will have strong organisational and communication skills, along with experience using Microsoft Office. The position offers a competitive salary and a supportive team environment.

Benefits

Competitive salary with growth potential

Supportive team environment

Ongoing training and development

Qualifications

• Previous experience in an office management or administrative role.
• Strong organisational and communication skills are essential.
• Confident using Microsoft Office and financial tools.

Responsibilities

• Manage diaries and scheduling for engineers and subcontractors.
• Handle customer enquiries and service reminders.
• Prepare quotes, send invoices, and manage supplier payments.
• Order materials and coordinate deliveries.
• Maintain compliance and health & safety records.

Skills

Organisational skills

Communication skills

Microsoft Office proficiency

Problem-solving mindset

Experience in trades (bonus)

Tools

QuickBooks

Sage

Job description

A well-established family-run plumbing company in Redditch is seeking a proactive Office Manager. This full-time role involves managing daily operations, scheduling engineers, handling customer enquiries, and overseeing finances. The ideal candidate will have strong organisational and communication skills, along with experience using Microsoft Office. The position offers a competitive salary and a supportive team environment.