Operations Manager - Leeds

LOOMIS; Leeds; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading security solutions provider in Leeds is seeking an experienced Operations Manager to oversee the branch's daily operations. The role demands teamwork, resilience, and strong communication skills. Candidates must pass security checks and provide verifiable employment history. The company offers a supportive culture with progression opportunities and benefits like annual leave and a pension scheme.

Benefits

25 days annual leave

Life Assurance

Employee Assistance Programme

Pension scheme

Cycle to Work scheme

Progression opportunities

Qualifications

• Ability to pass criminal record, personal credit, and ID checks.
• Verifiable 10-year employment/unemployment/educational history.

Responsibilities

• Responsible for the efficient and safe day-to-day running of the branch.
• Ensure operational KPIs are met while achieving financial targets.
• Coach and mentor Shift Managers for customer service excellence.

Skills

Teamwork

Communication

Attention to Detail

Resilience

Integrity

Job description

Our Leeds Transport branch is seeking an experienced Operations Manager.

Do you have a positive attitude, the desire to learn and the drive to succeed?

This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry.

Who are we?

Loomis UK has a strong national presence and is part of the Loomis Group – a worldwide leader in the security sector. We provide secure, end-to-end solutions for the distribution, handling, and storage of cash and valuables for banks, retailers, and other businesses. From intelligent safes and cash-in-transit services to cash processing and ATM replenishment, we play a vital role in supporting the everyday flow of money in society.

The role

As the Operations Manager you will be responsible for the efficient and safe day-to-day running of your branch. You will ensure operational KPIs are met whilst striving to achieve the branch and company financial targets driving our SLAs.

You will work closely with both the Regional Manager and Shift Managers to develop and deliver operational plans, ensuring continued high level customer service to your local area.

Our employee’s safety is paramount so you will need to work alongside your colleagues in Risk, Health and Safety and Compliance whilst supporting your Shift Managers through coaching and mentoring.

At all times you will act as an ambassador for our business, championing our values and 'customer first' approach.

The values of our organisation - People, Service, Integrity - are fundamental to shaping our culture and the way we manage our business.

We don’t expect our employees to come to us ready made for the role; we will provide you with full training as well as continued development throughout your career with us.

Please to see the full job description / person specification.

About you

This is a vital role within the branch network and requires skills and expertise in several areas. Above all, you will need to be a great team worker with a high degree of resilience. You will need to engage with our employees and support them as they take on our day-to-day challenges.

You will also need to be a confident communicator, have a high level of integrity and attention to detail, as well as the ability to work in our branch network partnering with other departments as required.

We also have some specific security criteria that you will need to meet :

• You must be able to pass criminal record, personal credit and ID checks
• You must have verifiable 10-year employment / unemployment / educational history

In return we offer the following :

• 25 days annual leave per year (plus bank holidays)
• Life Assurance
• Employee Assistance Programme (EAP)
• A safe and supportive culture
• MyRewards – over 3000 discounts for everyday life
• Pension scheme
• Cycle to Work scheme
• Progression opportunities

If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, then apply today with your CV including a full job history.

We look forward to receiving your application.