Operations Manager

ServiceMaster by McCann; Southampton; On-site; GBP 59,000 - 75,000; Full time

Job summary

A leading restoration service provider in Southampton is looking for an Operations Manager to oversee daily operations and manage restoration crews. The ideal candidate will have a minimum of 2 years management experience and a strong process-driven attitude. Responsibilities include ensuring job compliance with quality standards and managing a diverse workforce. The role offers competitive compensation between $80,000 and $100,000 annually, along with an opportunity to make a positive impact in people's lives.

Benefits

Competitive compensation

Opportunities for career growth

Qualifications

• 2+ years of management experience is required.
• Experience in the restoration industry is preferred.
• Valid Driver’s License required.

Responsibilities

• Oversee daily operations of restoration crews.
• Communicate with restoration staff and delegate duties.
• Ensure compliance with safety procedures.

Skills

Ability to lift a minimum of 50 pounds regularly

Ability to climb ladders and work at ceiling heights

Ability to work with/around cleaning agents

Multitasking and detail-oriented

Education

High School Graduate or GED Equivalent

Job description

SERVPRO of The East End and Hamptons is looking to add an Operations Manager to our team!

The Operations Manager will report to the General Manager and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers’ quality standards at minimum costs.

SERVPRO of The East End and Hamptons offers:

• Competitive compensation
• And more!

Key Responsibilities

• Oversees the day-to-day operations of restoration crews including schedules & production levels
• Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
• Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member
• Develop and implement processes to improve performance
• Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.
• Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
• Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas
• Must be knowledgeable in relevant computer applications

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Position Requirements

• High School Graduate or GED Equivalent
• Valid Driver’s License
• 2+ years of management experience
• At least one year of restoration industry experience preferred
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Ability to multitask and to remain detail oriented

Compensation: $80,000.00 - $100,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.