Operations Manager

iCatching Events and Media; Hyde; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in event management is seeking an Operations Manager to lead and enhance operational efficiency. This role is pivotal in ensuring seamless event execution, from planning logistics to managing team performance. The ideal candidate will thrive in a dynamic environment, demonstrating strong leadership and communication skills. Join a forward-thinking team committed to delivering exceptional event experiences and driving innovation in the industry. If you are passionate about operations and ready to make a significant impact, this opportunity is perfect for you.

Benefits

Performance-related bonus

Flexible working hours

Professional development opportunities

Qualifications

• Experience in planning and logistics within live events.
• Strong leadership skills with a proven track record.

Responsibilities

• Plan and organise operational activities for smooth event delivery.
• Manage team shifts and ensure productivity levels are met.

Skills

Planning and Logistics

Team Leadership

Communication

Budget Management

Education

2+ years in live event industry

Job description

4 days ago Be among the first 25 applicants

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Everything For Events Ltd - iCatching Events and Media

Title: Operations Manager

Reports to: Operations Director

AtiCatching Events and Media, we specialise in delivering high-quality, event experiences that captivate audiences across a variety of sectors. Fromthemed trailsandseasonal displaystocommercial installationsandthemed events, we work with agencies, shopping centres, tourist attractions, city centre BIDs, and corporate clients to create unforgettable, tailored experiences. With a commitment to innovation, quality, and customer satisfaction, we strive to transform spaces and engage visitors, helping our clients achieve their goals and deliver stress free, creative installations and events.

As we continue to grow, we're looking for an experienced and dynamicOperations Managerto join our team. This key role will be instrumental in driving the company forward, ensuring smooth operational processes, improving efficiency, and delivering excellence across all of our projects. If you're passionate about operations, have a strong leadership background, and thrive in a fast-paced, creative environment, we'd love to hear from you!

Job purpose:

To plan and organise operational activities to ensure the smooth delivery of events.

Key Responsibilities and accountabilities:

Responsible for the delivery of the rota to ensureall shifts are covered and all team members are aware of their working shifts.

To cost the rota and to work within a budget percentage. A KPI will measure staff costs as a percentage of work completed each week.

Responsible for ensure correct productivity levels within the units and ensure protocols are adhered to. This includes daily target meetings, reporting progress levels for short and long term targets, and working with the unit leadership team to drive productivity.

To provide a wage breakdown each week for weekly or monthly paid staff including any freelance invoices. Reporting figures compared to event target GP% and general operating budgets.

Responsible for confirming all order details with clients to ensure the correct equipment is specified for each event. This includes confirming address details for events and booking any required hotels.

Confirming times for installations, deliveries, operational shifts and derig shifts and confirming the logistics to complete all tasks to deliver all events on time and on budget.

To ensure the vehicle fleet is suitable for the delivery of the events whilst maintaining the cost of the fleet to within the target cost percentage.

To ensure the correct crew members with the correct skill set are on the relevant jobs. This includes planning regular training sessions to broaden the skill set of existing staff.

Liaise and attend meetings with staff and senior management where necessary to perform duties and aid business and organisational development

Attending training and to develop relevant knowledge and skills.

Key Performance Indicators:

% of Staff cost to value of work completed

% of Vehicle costs to value of work completed

% of Delivery cost to budget

Skills requires:

The correct candidate with have high personal and professional standards, be well organised and punctual.

They will have a 2+ years experience of planning and logistics, preferably within the live event industry and a proven track record in running a team of people.

They must be able to communicated well with customers, venues and staff to ensure the companies values and principals are upheld. This communication will include telephone calls, emails and face to face meetings.

Working location and Hours:

The position will be based in out unit at Joseph Adamson Ind Est on Croft Street in Hyde. Normal working hours will be Monday to Friday 9am - 5pm. Additional hours/days may be required at various times throughout the year in order to complete necessary jobs and/or tasks. Any authorised additional hours will be remunerated accordingly.

Renumeration:

• A competitive basic salary and performance related bonus structure.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Events Services

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