Building Operations Manager

TN United Kingdom; United Kingdom; Remote; GBP 40,000 - 80,000; Full time

Job summary

An innovative company is seeking an Operations Manager to lead a dedicated team in delivering exceptional service. This role focuses on driving compliance, ensuring high standards of work, and fostering a positive culture within the team. You'll be instrumental in managing operations, conducting audits, and supporting engineers in their roles. With a commitment to continuous improvement and a focus on health and safety, this position offers a unique opportunity to make a significant impact. Join a forward-thinking organization that values its employees and promotes a supportive work environment.

Benefits

25 days annual leave plus bank holidays

Salary exchange pension scheme

Life cover

Paid sick leave

Employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Cycle to work scheme

Holiday purchase scheme

Discount scheme for shopping

Free Parking

Qualifications

• Experience in FM/Building Services sector is essential.
• Ability to manage a team and ensure compliance with standards.

Responsibilities

• Drive technical and health & safety compliance within the engineering team.
• Conduct audits and performance assessments of engineers.

Skills

Team Leadership

Health & Safety Compliance

Technical Statutory Compliance

Conflict Resolution

Time Management

Data Analysis

Education

Trade Qualifications (Electrical or Mechanical)

Health & Safety IOSH Training

Tools

CAFM Systems

Microsoft Office

Job description

Social network you want to login/join with:

Bellrock Property and Facilities Management

Location:

remote, gb, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

f0dfefa1a051

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Operations Manager

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business. And we’re all about helping them to shine.

To effectively run a team of engineers and supervisors, to implement a positive Health & Safety culture, to drive a high standard of works being carried out on the clients’ sites. Carry out site, engineer and vehicle audits driving a can-do attitude towards work and implementing our Bellrock values.

How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way

And as a Operations Manager with Bellrock, you’ll do it by

Key Accountabilities

• To drive technical compliance within the engineering team.
• To drive Health & Safety Compliance.
• To drive the engineering team to complete works to a high standard with SLA.
• To assess engineer competencies and train engineers for any skills gaps.
• Carry out audits and reports on engineer performance.
• Compile engineer performance and utilisation reports for SLT reporting.
• To be out on-site meeting and supporting engineers throughout the week.
• Work alongside key stake holders on contract operation.

Relationships

• Internal & external senior stakeholders summarised but not limited to the below.
• External technical Operations Managers.
• Internal Office Staff.
• Internal Contract Managers.
• Internal Operations Directors.
• Internal Account Directors.
• Internal Head of National Engineering.

General Duties

• Carry out other duties consistent with the post-holder’s knowledge and skills which are necessary for the satisfactory completion of contracts or business goals.
• Participate on the out of hours call out rota when it is your turn to do so defined by the current rota schedule.

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Operations Manager, you’ll need

• Shows commitment to and upholds Bellrock ethics and values.
• Has clear understanding of technical statutory compliance.
• Demonstrates ability to develop & implement processes.
• Supports and contributes to continuous improvement across the contracts.

Your core qualities and attributes

• Reliable good time keeping and dependable.
• The ability to manage a team of engineers and supervisors, including investigation meetings and conflict resolution.
• Teamwork able to work independently and as part of a team, helping other team members if needed.
• Attention to detail job requires being accurate in interpreting and communicating commercial details. Accurate data input requirements on internal and external work management systems. Good level of commercial and financial acumen.
• Good Time Management skills able to prioritise work effectively and meet deadline and meet targets.

Experience:

• Previous experience within the FM/Building Services sector.
• Previous experience with Concerto or other CAFM packages.
• Competent in the use of Microsoft Office package products.
• Health & Safety awareness.

Desirable Qualifications & experience:

• Trade Qualifications (preferably Electrical or Mechanical).
• A proven track record in the FM industry.
• Health & Safety IOSH training.
• Supervisor or manager Training/experience.
• Dealing with investigations and conflict management.
• A good understanding of SFG20.

Skills (all essential)

• Able to lead a team of engineers and supervisors.
• Builds good working relationship with internal teams and external service providers.
• High level of Health & Safety awareness and the drive to enforce this to your team.
• Prioritises own workload.
• Experienced in using CAFM systems.
• Understanding of Statutory Requirements.
• Sound technical knowledge.
• IT and Data analysis skills.
• Ability to understand, implement and challenge.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work home based, travelling to sites Monday to Friday 8:30 am top 5:00 pm.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

• 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes: Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP
• Free Parking

Helping you to shine

We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.