Senior Operations Manager (Social Housing)

COBURG BANKS LIMITED; Newport; Remote; GBP 40,000 - 80,000; Full time

Job summary

A forward-thinking organization in the affordable housing sector is seeking a Senior Operations Manager to lead a diverse surveying team. This home-based role offers the opportunity to manage significant budgets and oversee contractor performance, ensuring the delivery of high-quality services. With a focus on strategic relationships and data-driven processes, you will play a crucial role in enhancing service delivery across a wide geographical area. If you are an experienced leader with a passion for social housing, this position offers a chance to make a real impact in the community.

Qualifications

• Educated to HND level or equivalent, with a professional qualification in construction.
• Experience at a senior level delivering planned investment and major works programs.

Responsibilities

• Developing long-term strategic relationships with key partners for planned investment.
• Leading the appointment and management of sustainable partnerships with contractors.

Skills

Team Leadership

Budget Management

Contractor Management

Data Evaluation

Building Law Knowledge

IT Literacy (Excel, PowerPoint)

Education

HND in Construction, Housing, or Property

Tools

Excel

PowerPoint

Job description

Senior Operations Manager (Social Housing)

Join to apply for the Senior Operations Manager (Social Housing) role at COBURG BANKS LIMITED.

This range is provided by COBURG BANKS LIMITED. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Our client, a national affordable housing organization, requires a Senior Operations Property Manager to join their expanding property services team. The role involves managing and leading a team of surveying staff to oversee the stock of their affordable housing portfolio.

The successful candidate will deliver regional repairs, voids, planned investment, and major works programs, ensuring these are completed to targets and standards for revenue, cost, quality, and time, in line with the association’s repairs/investment strategy.

This role also involves overseeing contractor performance, managing complex contractor relations to increase deliverables and value for money.

This is a home-based role with occasional meetings for contractor performance reviews and office management. You will be responsible for managing a multi-disciplinary and diverse surveying team across a wide geographical area, within allocated budgets.

Responsibilities include, but are not limited to:

• Developing and maintaining long-term strategic relationships with key partners to deliver a customer-focused program of planned investment, major repairs, responsive, and void repairs, ensuring seamless service with shared values.
• Leading the appointment and management of sustainable partnerships, ensuring contractors, including specialists, are resilient and profitable while delivering quality services.
• Developing and embedding processes and procedures based on data evaluation.
• Collaborating closely with other senior department members at regional and national levels.
• Managing the surveying team.

Candidate requirements:

• Educated to HND level or equivalent, with a professional qualification in construction, housing, or property.
• Experience at a senior level delivering planned investment, major works, and responsive repairs programs.
• Proven experience leading multi-disciplinary teams across wide geographical areas.
• Experience managing large service budgets.
• Knowledge of building law, regulation, contracts, contract law, health and safety legislation, and best practices.
• Experience reporting to executive management teams and boards.
• Ability to work collaboratively within a development management team.
• High IT literacy, especially in Excel, PowerPoint, etc.
• Full clean UK Driving licence, as travel to various sites is required.

If you would like more information or to apply, please contact us. TristoneNash is working as an employment agency on behalf of the client.