Operations Manager

David Lloyd Leisure; Hounslow; On-site; GBP 30,000 - 32,000; Full time

Job summary

A well-known leisure company is seeking an Operations Manager in Hounslow, UK. This role involves leading a team to create excellent member experiences while ensuring compliance with health and safety. Ideal candidates should have experience in operational service delivery and financial management. The position offers perks such as free club membership and opportunities for career advancement. Join us to foster a thriving and inclusive culture!

Benefits

Free Club Membership for you and your family

Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Opportunities for Career Advancement

Wagestream App: Get paid on demand

Access to our Benefits Suite

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading various functions with different challenges.
• Experience with financial planning and management.

Responsibilities

• Lead and operate a successful DL Club.
• Ensure compliance with health and safety regulations.
• Maximise member experience.

Skills

Experience in operational service delivery

Financial planning and management

Passionate about customer service

Job description

Operations Manager

David Lloyd Leisure – Heston

£30,000-£32,000

Full time

NEW

About the role

Operations Managers are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.

You will regularly act as Duty Manager, and alongside your team, ensure health & safety and compliance regulations are adhered to, maximising member experience.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App : Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable departments.
• Experience of financial planning and management.
• Passionate about customer service.

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!