Operations Manager

Nuffield Health Guildford Hospital; Frankley; On-site; GBP 23,000 - 38,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Birmingham Rubery Club is seeking an Operations Manager to lead operational excellence in a leisure/fitness setting. You will manage teams, uphold health and safety standards, and drive service quality across the site.

The role requires experience in leisure or hospitality, a health and safety qualification, and a track record of improving performance while nurturing staff development. A competitive benefits package is included.

Qualifications

• Experience leading teams in leisure or hospitality environments.
• Track record of improving performance and site standards.
• Health and safety qualification preferred.

Responsibilities

• Ensure health and safety legislation and internal audit requirements are met.
• Support the General Manager with technical guidance and oversight.
• Continually improve site standards and guest experience.
• Embed a sales mindset within duty management and reception teams.
• Nurture teams’ confidence and pride to promote services to members.
• Recruit and develop colleagues to hit quality and commercial goals.

Skills

Operational management

Leisure / hospitality

Team leadership

Health & safety

Education

Health and Safety qualification

Job description

Operations Manager Birmingham Rubery FWC | Operations | Permanent | Full time Up to £38,026.00 depending on experience 40 hours per week Nuffield Health is Britain’s largest Healthcare Charity.

If you’re passionate about creating success, and driven to continually improve the work environment for the good of others, there’s nowhere better to be. So, why not bring your expertise to our Fitness & Wellbeing Club and help us build a healthier nation?

As an Operations Manager at our Birmingham Rubery Club, you’ll bring an operational background in the leisure or hospitality industry. You’re a National Pool Lifeguard Qualified Assessor with a track record in managing performance, improving potential and leading teams. Ideally, you hold a health and safety qualification.

As an Operations Manager, you will:

• Ensure we meet health and safety legislation, and internal audit requirements
• Support the General Manager with technical support and guidance
• Continually improve site standards
• Embed a sales mentality into the duty management and reception teams
• Nurture our teams’ confidence and pride to help them promote our services to members
• Recruit and develop the colleagues that will help us deliver our quality and commercial goals

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind.

Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create the future you want, today. It starts with you Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.