Operations Manager

Malmaison; City of Edinburgh; On-site; GBP 42,000 - 60,000; Full time

Job summary

Malmaison is seeking an Operations Manager for the Glasgow property to lead teams and uphold celebrity service standards. You will drive brand strategy, maximise F&B revenue, and develop staff to deliver exceptional guest experiences.

With a track record of managing large teams in a hotel or hospitality setting, you will be hands-on, set the pace from the front, and play a key role in achieving the brand’s competitive edge and operational excellence.

Qualifications

• Leadership experience in hotel/hospitality
• Knowledge of food & beverage operations
• Strong health and safety understanding

Responsibilities

• Lead and motivate large teams to deliver celebrity service standards
• Drive brand strategy and revenue growth, especially F&B
• Set the example by leading from the front and managing departments effectively

Job description

OPERATIONS MANAGER - MALMAISON, COMPETITIVE SALARY Competitive Salary, Full Time Hours Permanent Contract Glasgow

Malmaison is looking for a leader in the making. Someone who will understand that running a successful business isn’t just about exceeding the brand standards, or having a super P&L. We want someone who will look after the team and by developing them, will deliver the expectation of celebrity service

You will be 12 months (or less) from running your own hotel and keen to join a brand that will give you the opportunity to shine.

In this Operations Manager role your eye for detail will help you excel, you will love leading and motivating your team and you will be driving the brand strategy in all elements of the business setting Malmaison apart from the competition as a preferred employer and destination to stay, eat and drink.

You will know the market and understand how to maximise F&B revenue within the business by looking at the bigger picture. Managing the detail through your department managers and team will be second nature and leading from the front to set the example is something you are no stranger to.

Ideally you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property however this isn’t a deal breaker.

A sound understanding of Health and Safety will be beneficial as will having rolled out of E-Learning to previous teams.

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