Aspiring Hotel Operations Leader | Path to GM

Malmaison & Hotel du Vin; Belfast City; On-site; GBP 36,000 - 38,000; Full time

Job summary

Malmaison Belfast is seeking an Operations Manager to lead a high-performing hotel team and ensure exceptional guest experiences. You will oversee Front Office, Housekeeping, Food & Beverage and Guest Services, driving brand standards and daily operations with a hands-on leadership style.

You will be responsible for maximizing revenue and leveraging market insights to maintain Malmaison as a preferred destination for dining, staying and celebrating in Belfast.

Qualifications

• Experience leading hotel teams and delivering service excellence.
• Strong understanding of front office, housekeeping and F&B operations.
• Able to drive revenue and brand standards across departments.

Responsibilities

• Oversee day-to-day operations across Front Office, Housekeeping, Food & Beverage and Guest Services.
• Maintain high service standards and support the team to deliver memorable guest experiences.
• Lead from the front to set a positive example and drive the brand strategy.

Skills

Leadership

Hotel operations

People management

Job description

Malmaison Belfast is seeking an Operations Manager to lead a high-performing hotel team and ensure exceptional guest experiences. You will oversee Front Office, Housekeeping, Food & Beverage and Guest Services, driving brand standards and daily operations with a hands-on leadership style.

You will be responsible for maximizing revenue and leveraging market insights to maintain Malmaison as a preferred destination for dining, staying and celebrating in Belfast.