Operations Manager

Morrisons; Buxton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Operations Manager to lead store operations in Buxton. This role involves ensuring smooth operations, achieving KPI targets, and fostering a high-performing team culture. You will mentor talent, ensure compliance with food safety laws, and engage with customers for feedback. With a focus on development and support, you will play a vital role in the store's success while enjoying a competitive salary and an attractive benefits package, including a generous bonus scheme and private healthcare. If you are passionate about leadership and team development, this opportunity is perfect for you.

Benefits

Generous Bonus Scheme

Attractive Pension Scheme

Private Healthcare

Colleague Discount

Family-Friendly Policies

Qualifications

• Previous retail experience managing a large customer-facing operation.
• Strong leadership and coaching skills for team development.

Responsibilities

• Oversee all store operations and ensure compliance with safety laws.
• Develop talent and build a high-performing management team.
• Engage with customers to gather feedback for continuous improvement.

Skills

Leadership Skills

Coaching Skills

Influencing Skills

Team Development

Customer Engagement

Education

Retail Management Experience

Job description

We Make Morrisons…

From a Bradford market stall to the UK’s fourth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service. Our business mainly focuses on food & grocery, and we uniquely source & process most of the fresh food we sell through our own manufacturing facilities.

We’re looking for an Operations Manager to join our team in Buxton. Our Operations Managers play a key role in helping our business grow and succeed. It’s their job to ensure that store operations run smoothly, making Morrisons a better place for customers to shop and colleagues to work.

Deputising for the Store Manager, it’s important that our Operations Managers create an inclusive environment where all managers and colleagues feel valued. They should role model great leadership skills and oversee all aspects of the store, including achieving operational KPI targets, maintaining high store standards, ensuring safety and legal compliance, and motivating and developing managers to create a high-performing, engaged team.

As the Operations Manager, it is your job to:

• Be accountable for all store operations, ensuring appropriate resources are in place to deliver routines to the highest standard.
• Identify, develop, and mentor talent across the store and wider region to create a pipeline of successors.
• Build the capability of the Management team through accountability and development planning.
• Partner with the People Manager to embed a culture of adaptability and support Managers through change.
• Ensure compliance with food safety laws and legal requirements across all departments.
• Support Managers with forward-thinking action plans to increase performance.
• Contribute to the development of the annual Store plan with a commercial mindset to maximize performance.
• Develop local ideas within the framework to exceed sales targets and motivate colleagues.
• Build relationships with key stakeholders to facilitate continuous improvements benefiting customers.
• Lead by example to deliver exceptional standards and performance, focusing on customer priorities.
• Oversee processes affecting product availability and build the Management team’s capability to feedback for continuous improvement.
• Engage directly with customers to gather feedback and incorporate it into improvement plans, working with central teams to enhance service.

How do we say thank you?

You will play a vital role in our business and have a significant impact on our success. You will receive excellent training, support, and development, along with a competitive salary and superb benefits package.

Our benefits include:

• A generous bonus scheme
• An attractive pension scheme
• Private healthcare
• Colleague discount to share with friends and family
• Family-friendly policies, including 26 weeks maternity and adoption leave, neonatal and fertility leave

Explore behind the scenes of our stores and warehouses with our 360 tour.

About you

Our Operations Managers must have previous retail experience, managing a large customer-facing operation with over £150k weekly turnover.

You also need:

• Strong leadership and listening skills
• Ability to influence and inspire broad thinking
• Strong coaching skills for feedback and development
• A passion for talent development and team culture
• Ability to resolve challenges and build trust
• Clear objectives aligned with Morrisons priorities
• A collaborative culture fostering teamwork

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

With over 100 years of history, we pride ourselves on providing a unique shopping experience. Our nearly 500 stores across the UK and our dedicated colleagues work together to offer quality, value, and service that keep customers coming back. We focus on freshness, preparing more in-store than any other supermarket, and support our colleagues with industry-leading training and development opportunities. Many store managers started on the shop floor, supporting colleagues and serving customers with expertise and care.