Senior Operations Manager (Social Housing)

ZipRecruiter; Nottingham; Remote; GBP 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Operations Property Manager to lead their expanding property services team. This pivotal role involves managing a diverse surveying team and overseeing a portfolio of affordable housing. The successful candidate will ensure the delivery of planned investment and repairs, maintaining high standards of quality and cost efficiency. With a focus on strategic relationships and contractor management, this position offers the chance to make a significant impact within the organization. If you have a strong background in property management and a passion for delivering exceptional service, this is the role for you.

Qualifications

• Education to HND level or equivalent with a professional qualification in construction.
• Experience at a senior level delivering planned investment and major works.

Responsibilities

• Manage a team overseeing the affordable housing portfolio and contractor performance.
• Develop strategic relationships for delivering a customer-focused programme.

Skills

Leadership of multi-disciplinary teams

Budget management

Knowledge of building law

High IT literacy (Excel, PowerPoint)

Collaboration within development management

Education

HND level or equivalent

Professional qualification in construction, housing, or property

Job description

Job Description

Our client, an affordable housing organisation, requires a Senior Operations Property Manager to join their expanding property services team. The role involves managing and leading a team of surveying staff to oversee the stock of their affordable housing portfolio.

The successful candidate will be responsible for delivering regional repairs, voids, planned investment, and major works programmes. They must ensure these programmes are completed according to targets and standards for revenue, cost, quality, and time, aligning with the association’s repairs and investment strategy.

This role includes overseeing contractor performance and managing complex contractor relations to enhance deliverables and value for money. It is primarily a home-based position with occasional meetings on performance progress and office management.

The manager will oversee a multi-disciplined and diverse surveying team across a wide geographical area, managing allocated budgets. Duties include:

1. Developing and maintaining long-term strategic relationships with key partners to deliver a customer-focused programme of planned investment, major repairs, responsive, and void repairs, ensuring a seamless service with shared values.
2. Leading the appointment and management of sustainable partnerships, ensuring contractors, including specialists, are resilient, profitable, and deliver quality services.
3. Developing and embedding processes and procedures based on data evaluation.
4. Collaborating with other senior department members at regional and organizational levels.
5. Managing the surveying team effectively.

To apply, candidates should have:

• Education to HND level or equivalent, with a professional qualification in construction, housing, or property.
• Experience at a senior level delivering planned investment, major works, and responsive repairs programs.
• Proven leadership of multi-disciplinary teams across wide geographical areas.
• Experience managing large service budgets.
• Knowledge of building law, regulations, contracts, contract law, health and safety legislation, and best practices.
• Experience reporting to executive management teams and board level.
• Ability to collaborate within a development management team.
• High IT literacy, especially in Excel and PowerPoint.
• A full, clean UK driving licence, as travel to various sites may be required.

If interested, please contact us.TristoneNash. We are working as an employment agency on behalf of our client.